EFFECTIVE FM MOBILISATION - THE DIFFERENCE BETWEEN SUCCESS AND FAILURE
After weeks, months and sometimes years of good sales and hard work completing tenders, RFI's and proposals, detailed legal contracts and lots of late nights, you have won the new contract – yipppeee! Its great news for your client, for the business, for the sales teams and for marketing but what happens now? The reality dawns….. now we have to deliver it, we need to deliver what we agreed in the contract, we need to mobilise…..fast.
What makes a successful mobilisation?
Winning a new contract can often be stressful and very time consuming. Beyond the signed contract it is mobilisation that kicks off the life of a new project and makes it easy for everyone to do his or her jobs well. A good mobilisation can make the difference between a successful FM contract and one that is besieged by problems. This is why it is really important to consider having a specialist mobilisation team with the unique skills to create a specific mobilisation plan involving all the stakeholders to deliver a new contract smoothly and successfully.
What skills does a good mobilisation team need:-
1. Relationship building – ability to work collaboratively with all stakeholders
2. Excellent planning and project management – create a strong plan at the start that everyone is bought in to
3. Good communication skills – keep everyone involved up to date
4. Commercial awareness – understanding of costs and value and sticking to budgets
5. Empathy – recognise that some people involved will be worried, that not everyone likes change and some people find it unsettling
6. Understanding of different business cultures – recognise that teams from different organisations will come from different business cultures and that these need to be addressed to create a combined culture
7. Knowledge of compliance and regulation involved and ability to bring in the experts when needed
8. Agile – able to get things moving quickly and efficiently – time is money.
At 300 North we have a great deal of experience of providing the right resources for large scale contract mobilisations. We understand what skills are needed for kicking off new contracts and can provide you with the right range of skills in short timescales. Find out below how we recently did this for Engie.
Mobilising 7 new sites for Engie between May and June 2018
A large contract extension with a value of £70m was awarded to our client Engie to deliver FM resources across a central government contract to 7 sites in the UK. We were contacted immediately to interview and hire for a new on-site facilities management team as well as for staff working remotely, all within a very tight 6-week timescale. We were appointed to recruit an Account Director, Senior Contracts Manager, Commercial Manager, Minor Works Manager, Fire Contracts Manager, Fire Supervisors, Electrical and Mechanical Engineers (both resident and mobile), HVAC engineer, help desk supervisors and admin. A total of 15 people were successfully recruited in just 6 weeks using a team of 5 recruitment consultants working closely with the client’s Account Director, Mobilisation Manager and HR.
The timescales were very tight so we prioritised the roles and managed efficient diary systems with the client to best manage their time. We shortlisted the candidates using our experience to select the best ones for interview to speed up the process and from which we yielded a higher rate of job offer. The contract was very paperwork heavy for new joiners. 300 North managed the on boarding processes for all candidates, collating and checking ID and relevant documentation needed to get contracts of employment sent out quickly.
The result, thanks to our teamwork was a happy client and a successful new contract mobilisation with the right quality of staff. If you have a new contract mobilisation project to get off the ground, please get in touch. We will work closely with you to deliver the quality and depth of new resources you need so your plans don’t fail.
300 NORTH SPECIALISE IN RECRUITING EXPERTS WITHIN FACILITIES MANAGEMENT. FOR MORE INFORMATION VISIT WWW.300NORTHRECRUIT.CO.UK OR CALL 0113 336 5161.
