Skills shortages in facilities management are still causing headaches for hiring managers who continue to have some long term vacancies on the books. This has led to hiring managers considering different approaches to filling roles; including drilling down on which skills are absolutely essential, looking at candidates from other parts of FM or alternate sectors, offering significant training and development packages, and evaluate candidates based their soft skills where appropriate.

The UK recruitment market continues to be very competitive, and to ensure access to the best candidates, employers are having to make themselves more attractive from the beginning. Rising costs and competition for talent mean retention is especially valuable to companies. The recruitment process is becoming more of an experience for candidates and people are critically assessing companies’ hiring processes and evaluating employers based on their "performance". Potential hires are looking to see whether a company aligns with their values and shows that it cares about its employees.